Help Centre

8700 FAQ – Fast Answers for Filipino Players

Got questions about your 8700 account, deposits, jackpots, or sports events? You are in the right place. This FAQ page covers the most common things Filipino players ask — from signing up and managing their PHP balance to understanding game rules and responsible gaming tools.

Browse by topic below or read straight through. If you cannot find what you need, reach out to our support team at [email protected] and we will get back to you as quickly as possible.

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Account & Registration

Getting Started on 8700

Everything you need to know about creating and managing your account as a Filipino player.

Creating your 8700 account takes less than two minutes on any Philippine mobile device or browser. Head to the Register page and fill in your name, a valid email address or mobile number, and a strong password of your choice. Once you submit the form, you will receive a one-time PIN on your registered contact to verify and activate your account right away. There are absolutely no sign-up fees or hidden charges — registration is completely free for all Filipino players. After verification, you get immediate access to all platform features including jackpots, sports events coverage, new game releases, and PHP payment options. Make sure the mobile number or email you register with is one you actively use, as it will be used for account recovery and important notifications. If you run into any trouble during registration, contact our team at [email protected] and we will sort it out for you quickly.

To register on 8700, you must be at least 21 years old as required by Philippine gaming regulations. You need a valid Philippine mobile number or email address, a device with a working internet connection, and basic personal details including your full name. You do not need to submit identification documents at the point of registration, though you may be asked for verification materials at a later stage depending on account activity. The platform is designed primarily for Filipino residents, so your registered contact details should be based in the Philippines. Minors are strictly prohibited from creating accounts, and 8700 takes age verification seriously in line with local responsible gaming guidelines. If you are unsure whether you qualify, visit the Responsible Gaming page for more information on eligibility and player protections available on the platform.

If you have forgotten your 8700 password, tap the "Forgot Password" link on the Login page and enter the mobile number or email address you registered with. A password reset code or link will be sent to your contact details within a minute or two. Follow the on-screen instructions to choose a new strong password, and you will be back inside your account immediately. Always pick a password that is at least eight characters long and includes a mix of letters, numbers, and symbols for the best protection. Check your spam folder or SMS inbox if the reset message does not arrive promptly. If you still cannot access your account after trying the reset process, send a message to [email protected] with your registered details and our team will assist you directly.

No, each player is permitted to hold only one active account on the 8700 platform at any given time. Creating duplicate accounts is a violation of our Terms and Conditions and may result in all associated accounts being suspended or permanently closed. If you already have an existing account but cannot access it, please use the password reset option or contact [email protected] rather than creating a new one. Multiple accounts can also cause confusion with your PHP balance and transaction history, so it is always in your best interest to maintain a single verified account. If you believe a duplicate account was created in error or without your knowledge, contact our support team immediately so we can investigate and resolve the issue for you.
Finance

Deposits, Withdrawals & PHP Payments

Clear answers on how money moves in and out of your 8700 account using Philippine pesos.

8700 supports a range of payment methods that are widely used across the Philippines, making it convenient to fund your account no matter where you are in the country. Popular options include GCash, Maya, online bank transfers from major Philippine banks, and other locally available e-wallet solutions. All transactions are processed in Philippine pesos (PHP) so there are no currency conversion fees or confusion over exchange rates. The Finance page on the platform provides a full and up-to-date list of accepted payment methods along with minimum and maximum transaction amounts for each. Deposits are typically credited to your account balance instantly or within a few minutes depending on the chosen method. Withdrawals are processed as quickly as the chosen payment channel allows, with most Philippine e-wallets completing transfers within the same business day. If you experience any delay or issue with a transaction, document the details and contact [email protected] for prompt assistance.

Yes, minimum deposit amounts apply and vary depending on the payment method you choose. The specific minimums for each channel are clearly listed on the Finance page so you always know what to expect before initiating a transaction. In general, the minimum amounts are set at levels that are accessible for most Filipino players and reflect the standard thresholds used by local payment providers. There is no maximum cap on how much you can deposit in a single transaction beyond the limits set by your chosen payment channel. If you want to deposit a large amount, it may be more practical to split it across multiple transactions using a payment method with a higher per-transaction limit. Always review the Finance page for the most current information, as limits can be updated from time to time to reflect changes in payment provider policies.

Withdrawal processing times on 8700 depend on the payment method you select and can range from a few minutes to one business day for most Philippine e-wallets and bank transfers. E-wallet withdrawals via GCash or Maya are typically the fastest, with many players receiving their funds within the hour on a business day. Bank transfers to Philippine accounts may take slightly longer depending on your bank's own processing schedule. Before your withdrawal can be processed, your account must meet any applicable verification or activity requirements as outlined in the Terms and Conditions. If your withdrawal has not arrived within the expected timeframe, check that your payment details are entered correctly and contact [email protected] with your transaction reference number for a status update. We are committed to making sure your Philippine peso withdrawals are handled as quickly and smoothly as possible.

8700 does not charge players additional platform fees on standard deposits or withdrawals. However, your payment provider — such as your bank or e-wallet service — may apply their own service charges depending on their current fee structure for transfers. These third-party fees, if any, are outside our control and would be deducted by the payment provider rather than by 8700. The Finance page lists any applicable conditions per payment method so you can make an informed choice before transacting. To minimise fees, many Filipino players choose e-wallets like GCash or Maya which typically have low or zero fees for peer and merchant transfers within their networks. If you have a question about a specific charge that appeared on your transaction, contact [email protected] with the transaction details and we will clarify it for you.
Games & Jackpots

How the Games Work

Quick answers on jackpots, new game releases, and how to make the most of the 8700 game library.

8700 offers a wide variety of casino-style entertainment games designed specifically for Filipino players who prefer mobile play. The game library includes jackpot titles with large prize pools, classic table-style games, fast-paced slot-style experiences, and live-format games that bring an interactive feel to your screen. New games are added to the platform regularly and are featured in the New Games section so you never miss the latest additions. Each game page includes a clear description of how the game works, its features, and any relevant terms so you can make an informed decision before playing. The entire library is optimised for mobile devices, meaning games load quickly and play smoothly even on a standard Philippine mobile data connection. Whether you are a casual player or someone who prefers high-stakes jackpot rounds, there is something in the 8700 catalogue for you.

Jackpot games on 8700 feature prize pools that can grow progressively as more players participate, making them some of the most exciting titles on the platform. Each jackpot game has its own mechanics, entry conditions, and prize tiers which are fully explained on the Jackpot page and within the individual game details. Winning a jackpot prize typically requires hitting a specific combination or reaching a defined milestone within the game, and outcomes are determined by the game's underlying system. Jackpot winnings are credited directly to your 8700 account balance in Philippine pesos and can be withdrawn using your preferred payment method. The Jackpot page is updated regularly so you can track current prize pools and see which jackpot titles are live and available to play right now. If you have a specific question about a jackpot game's rules or prize distribution, the game detail page or our support team at [email protected] can help clarify.

New games are added to 8700 on a regular basis throughout the year, with the platform actively expanding its catalogue to keep things fresh and exciting for Filipino players. The New Games section is where you will always find the most recently launched titles, typically updated every week with at least one or two fresh additions. Each new title goes through a review and quality check before it is published so you can trust that every game on the platform meets a consistent standard of performance and fairness. You do not need to do anything special to access new games — simply navigate to the New Games page from the main menu and the latest releases will be right there waiting for you. Staying up to date with new releases is a great way to discover game types or formats you might not have tried before.
Sports Events

Sports Events on 8700

Find out what sports content is available and how to follow the action on your Philippine mobile device.

The Sports Events section on 8700 covers a broad range of sporting disciplines that are popular among Filipino fans, including basketball, football, boxing, and various international competitions. Content is curated with the Philippine audience in mind, so you will find prominent coverage of PBA games, UAAP seasons, and major international events like the NBA, Premier League, and global boxing cards. Each sport featured on the page includes event schedules, previews, and relevant context to help you stay informed and engaged with the games you care about most. The section is updated regularly to reflect upcoming fixtures and recent results so the information you see is always current and relevant. Whether you follow local Philippine leagues or tune in for world-class international matchups, the Sports Events page is your go-to hub on 8700 for staying connected to the action.

To check upcoming sports event schedules, simply navigate to the Sports Events page from the main navigation menu at the top of any 8700 page. The page is organised to make it easy to scan upcoming fixtures across different sports and leagues in one place without needing to search elsewhere. Events are listed with dates and times adjusted to Philippine Standard Time (PST) so there is no confusion about when a game kicks off. You can browse by sport category to focus on the events most relevant to your interests, whether that is local Philippine basketball or an upcoming international match. Bookmark the Sports Events page and check back regularly as new fixtures and event previews are added on an ongoing basis. If you notice an event that you expected to see but cannot find listed, feel free to reach out via [email protected] and our team will look into it.
Responsible Gaming

Playing Safely on 8700

Tools and resources to help you stay in control and enjoy the platform responsibly.

8700 is committed to promoting safe and responsible play for all Filipino players on the platform. We provide a set of practical tools within your account settings that allow you to manage your gaming activity and set personal limits that suit your circumstances. These tools include deposit limits that cap how much you can add to your account over a defined period, session time reminders that alert you when you have been playing for an extended stretch, and the option to temporarily pause or permanently close your account if you feel you need a break. All of these features are accessible directly from your account dashboard without needing to contact support, making it easy to act on your own terms whenever you choose. The Responsible Gaming page provides a full overview of available tools, player resources, and guidance on recognising signs of problematic play. If you feel that your gaming habits are becoming a concern, we strongly encourage you to use these tools proactively and to reach out to our support team at [email protected] for additional assistance.

Yes, 8700 allows you to set personal deposit limits on a daily, weekly, or monthly basis from within your account settings. Once a limit is set, the platform will prevent any deposit that would cause you to exceed your chosen threshold for that period, giving you firm control over your PHP spending. Setting a realistic deposit limit is one of the most effective ways to make sure your gaming activity stays within a budget that is comfortable for you. If you wish to reduce your limit, the change takes effect immediately. If you wish to increase it, a cooling-off period may apply to give you time to reconsider — this is an intentional protective feature. Visit the Responsible Gaming page for step-by-step guidance on setting and managing your personal limits, or contact [email protected] if you need help configuring these settings in your account.

If you need a short break from the platform, 8700 offers a self-exclusion or account pause feature that you can activate from your account security and responsible gaming settings. You can choose a break period that suits you — from a few days to several weeks — during which your account will be inaccessible for play and deposits. For a longer or permanent exclusion, you can request a full account closure by contacting [email protected] with your registered details and the reason for closure. Once a self-exclusion or closure is in effect, it cannot be reversed until the chosen period has fully elapsed, which ensures the break is meaningful and not reversed in a moment of impulse. All responsible gaming requests are handled with full confidentiality and without judgment — your wellbeing as a Filipino player is a priority for the 8700 platform. For more information on these options and how to activate them, visit the Responsible Gaming page.

Still Have Questions?

Our support team is ready to help Filipino players with any query not covered above. Drop us a message at [email protected] and we will get back to you as soon as possible.

Ready to get started? Create your free 8700 account in under two minutes and explore jackpots, sports events, and new games built for mobile play in the Philippines.

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